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Your Delivery Options Explained
Free Delivery to UK mainland for orders over £150 (Item value pre VAT -Get more goods for the same money

 

NB:

 1.0 The above delivery costs,and especially overseas shipping rates, are subject to confirmation as the basket calculation is based only on weight .Some low-density items-notably cases- exceed the maximum volume limits for one parcel. We will contact you before shipment if there are any issues.

Please see map at foot of this page for countries whose (surface) shipping rates can be calculated. Just select the correct "Zone" from the map/list provided Please contact us for a quotation for other countries,.

  2.0 The maximum weight for signed for First Class post  has now been increased so Northern Ireland and Highland and Island deliveries, plus mainland consignments valued at under £150 ex VAT  may well be cheaper sent by post.. Your basket  will automatically calculate your total order weight and if appropriate you will be able to select Signed for First Class post as a drop-down option.

  Note, there is a maximum size option of 610x460x460mm for parcel post. We will contact you if there are any problems.

3.0 Delivery for items available from stock for orders placed on the website by 3pm is normally next working day. We will endeavour to contact you if any item is found to be unavailable so please ensure that you provide an accessible daytime telephone number. Delivery is by signed-for carrier so please ensure that someone will be available to receive the parcel. ( You can place a message on your order eg "Deliver to Number 15 if I am out" )

Carousel regrets that the  free next day courier service for orders over £150 is not available to the Channel Islands, Isle of Man, Northern Ireland, the Scilly Islands and the Scottish Highlands and Islands. There is a special "Highlands and Islands" category on the drop-down list for these areas. Note also that delivery may take 2 days to these areas.

4.0 Special Post Office Delivery is for delivery next working day for online orders within PO weight limits received by 4pm during any working day. Please note the list of areas where this service is not available at the foot of this page.

      If you place an order on a  Friday before 3pm and if you require delivery on Saturday there is a Post Office Premium of an extra £2.00 per parcel. Please search on the item "Satpremium" in the search box and add the "item" to your basket.  

       If a special delivery parcel does not arrive by the specified time of 9am or 1pm then your Special Delivery charge will be refunded. Please note, however that the Post Office does not offer any compensation for business losses incurred if your parcel is late.

5.0 Courier Delivery before 10am  is a premium option which applies for any size of order. The charge  will be refunded  by the courier if the delivery is not made by 10am the next working day but not any costs you incur as a result. Note that there is also a ( more expensive) Saturday delivery option if required.  This courier services is available for  the UK,  excluding Northern Ireland and the Scottish Islands.

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Post Office Special Delivery -EXCLUSIONS

Post Office Special Delivery™ guarantees delivery by 9.00 am next working day to most* of the UK. This includes Northern Ireland and Jersey. Our delivery guarantee does not cover certain places, such as the Isle of Wight, Isle of Man and some remote parts of Scotland. The following tables detail the postcodes where we cannot confirm your item will arrive by 9.00am the next working day.

Postcode  Area 
AB30-39 Aberdeen ; AB41-45 Aberdeen ; AB51 Aberdeen;  AB52 Invenurie; AB53-56 Aberdeen;   BD23 - 24 Mid Yorkshire;  BT35 Northern Ireland;  BT44 Northern Ireland;  BT47 Northern Ireland;  BT51 Northern Ireland;  BT53 – 54 Northern Ireland; BT70 – 71 Northern Ireland BT76 - 77 Northern Ireland; BT81 Northern Ireland; BT92 – 94 Northern Ireland; BT94 Northern Ireland; DG9 7-9 West of Scotland; GY1-9 Guernsey (including Aldernery, Herm and Sark) ; HG3 Mid Yorkshire; HS1 Stornoway; HS2 Lewis ; HS3 Harris;  HS4 Scalapay;  HS5 Leverburgh ; HS6 N. Uist ; HS7 Benbecula ; HS8 Erisksay ; HS8 S Uist ; HS9 Castlebay (Barra) ; IM-All (exept IM1) Isle of Man ; IV-All (except IV1) Inverness ; KA27 Arran ; KA28 Cumbrae ; KW All ; LA18 Cumbria, Lancashire; LA 20 Cumbria, Lancashire; LD1 & 6 Chester and North Wales; LD2, 3 & 4 Chester and North Wales; LN4 South Yorkshire; LN10 5-6 South Yorkshire; PA20-49  ; PA60 Jura
; PA61 Colonsay ; PA62-75 Mull ;  PA76 Iona ; PA77 Tiree;  PA78 Coll ; PH15-29, 31-40  45-50 Perthshire ; PH30 Corrour; PH41 Mallaig ; PH42 Eigg and Muck ; PH43 Isle of Rum ; PH44 Canna ; PL29-30 Devon and Cornwall; PO30-41 Isle of Wight ; SY25 North Wales; TR12-13  Devon and Cornwall; TR17-20 Devon and Cornwall; TR21-25 Isles of Scilly ; TR26  Devon and Cornwall; YO41 Mid Yorkshire; YO43 Mid Yorkshire; YO51 Mid Yorkshire; YO60 - 62 Mid Yorkshire; ZE1 Lerwick ; ZE2-3 Shetlands
 


Zones as shown on the map above are as follows:

Austria 2, Belgium1, Bosnia-Herzogovina 5, Bulgaria 5, Croatia 5, Czech Republic 3, Denmark 2, Estonia 4, Finland 4, France inc Monaco 1, Germany 1, Greece 5, Hungary 4, Iceland 5, Ireland 1 ,Italy 3, Latvia 5, Liechtenstein 2, Lithuania 5, Luxembourg 1, Montenegro 5, Netherlands 1,Norway 5, Poland 4, Portugal 4, Romania 5, Serbia 5, Slovakia 3, Slovenia 4, Spain 3, Sweden 4, Switzerland 2